Emergency & 24/7 contacts
If you need immediate help, contact:
911 or Campus Security or call at: 250-721-7599
SupportConnect 24/7 help
By phone
When you call the toll-free number, a qualified counsellor will respond to your request. You can call SupportConnect anytime, from anywhere you are.
Toll-free (calls from North America): 1-844-773-1427
International collect calls: 1-250-999-7621
On the website
Download the app
Downloading the free Student Support App is quick and easy!
Search TELUS Health Student Support on either the Apple App Store or Google Play Store and download the app. Complete your profile so you can browse health and wellness resources on the go, start a live chat or call with a counsellor – anytime, anywhere!
Additional contacts
- Vancouver Island Crisis Line or call 1-888-494-3888
- Poison Control Centre or call 1-800-567-8911
- Health Link BC or call 811
- Medimap
- 9-8-8: Suicide Crisis Helpline or call/text 988
- Native Youth Crisis Hotline 1-877-209-1266
- KUU-US Crisis Line Society Toll-free: 1-800-588-8717
- Youth Line: 250-723-2040
- Adult Line: 250-723-4050